Privacy Policy | Asset Group Holdings

Last updated: October 2026

Asset Group Holdings Pty Ltd (ABN 96 147 755 100) ("Asset Group Holdings", "we", "us") respects your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It covers this website and enquiries made to Asset Group Holdings.

Asset College and Asset Community are part of the Asset Group and have their own privacy policies, which apply when you deal with them directly. You can find them on asset.edu.au (opens in a new tab) and asset.org.au (opens in a new tab).

Information we collect

Enquiries. When you email us, we collect your name, email address and anything you include in your message, such as your organisation, role and phone number.
Clients and partners. When we work with you, we collect business contact details and the information needed to deliver and manage the engagement.
Website visitors. We collect information about how this website is used, such as pages visited, approximate location and device type, through Google Analytics. Cloudflare, which hosts this website, processes IP addresses to deliver the site and protect it from abuse.

How we use it

to respond to your enquiry
to deliver, manage and improve our services
to refer your enquiry to another organisation in the Asset Group when it is about their services, such as training with Asset College
to improve this website
to meet our legal obligations

Who we share it with

We do not sell personal information. We share it only as described here:

With other organisations in the Asset Group, where your enquiry is about their services.
With service providers who help us run our business, including Cloudflare (website hosting and security), Google Analytics (website statistics) and our email and document storage providers. They may only use the information to provide services to us.
Where required or authorised by law.

Overseas disclosure

Some of our service providers store or process information outside Australia, including in the United States. We take reasonable steps to make sure these providers protect personal information.

Cookies and analytics

This website uses Google Analytics, which sets cookies to measure how the site is used. This information is aggregated and does not identify you. You can block cookies in your browser settings or use the Google Analytics opt-out browser add-on (opens in a new tab).

Keeping information secure

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law, and then securely destroy or de-identify it.

Accessing and correcting your information

You can ask to access or correct the personal information we hold about you by contacting us. We will respond within a reasonable time, usually within 30 days. If we refuse your request, we will tell you why.

Questions and complaints

If you have a question or a complaint about how we have handled your personal information, please email [email protected] or write to us at 18 Flinders Pde, North Lakes QLD 4509. We will try to resolve your complaint within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au (opens in a new tab) or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.